Work

Customer Service: A Management Perspective

Year: 1988

Type: book

Authors: Bernard J. La Londe, Martha C. Cooper, Thomas G. Noordewier

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W596080938

FWCI: 7.279

Cites:

Cited by: 134

Related to: 10