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A Constructive Alignment Approach for Assessing Essential Cultural Soft Skills in Tourism

Year: 2015

Type: conference-paper

Abstract: The aim of this study is to identify the ‘Essential 21 st C Cultural’ knowledge and skills for the Maltese hospitality industry. Once identified, it would be possible to define clear Intended Learning Outcomes (ILO's) which will be incorporated into the undergraduate curriculum at the Institute of Tourism, Travel and Culture at the University of Malta. By ‘aligning’ tasks and other activities to the ILO's students would be able to achieve clearly defined levels of cultural knowledge and skills. Finally, a cultural competence theoretical framework will be developed in order to enable academic staff in this field to be able assess the level acquired for a given skill and accredit it.

Source: Procedia - Social and Behavioral Sciences

DOI: 10.1016/j.sbspro.2015.04.404

Authors: Simon Caruana, Maggie Mcpherson

Institutions: University of Malta, University of Leeds

Language: English

Topic: Hospitality and Tourism Education

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: diamond

OpenAlex ID: W598246303

FWCI: 14.1

Cites: 23

Cited by: 16

Related to: 10