Year: 2020
Type: article
Study design: Observational Study
Abstract: Employee engagement is a fairly new phenomenon that continues to gather the attention of and implementation into organizations. While communication has been identified as a factor affecting engagement, no scientific research has concentrated solely on the relationship between the two. Taking this into account this study sought to find whether there is a relationship between internal communication and employee engagement. Results indicated that there is a positive relationship between factors of internal communication and factors of employee engagement. The current research found that internal communication is linked to commitment, discretionary effort, and meaningful work; all factors of engagement. In addition, results also indicated that communication channel satisfaction and channel combinations were linked to employee engagement.
DOI: 10.34917/2583306
Author: Hayase, Lynn Kalani Terumi
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W60054852