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Handbook of Customer Satisfaction Measurement
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Year:
1996
Type:
article
Author:
Nigel Hill
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W607138988
FWCI:
0.804
Cites:
Cited by:
91
Related to:
10