A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
Year: 2014
Type: dissertation
Abstract: This research is centred on the fundamental analysis that change management within\nbusiness environment is related to leadership, power bases and organisational culture. The\nsuccess of organisational change management is commonly dependent on these variables\nthat are interdependent and collectively used. How leaders who are conscious about the\npower they hold and utilizing each respective power base to effectively manage\norganisational culture. There is extensive research literature considering the individual\nvariables of leadership, power and organisational culture. The research aims to form a deep\ndive case study analysis into the interrelationships between the three dimensions. It aims to\ncomprehend the change management initiatives in State-Owned Entities in the context of\nSouth Africa and Passenger Rail Agency of South Africa.\nThrough a case study research approach, which comprised of face-to-face expert interviews\nand observations with employees from Passenger Rail Agency of South Africa data was\ncollected. Content analysis techniques were applied to determine common trends and\nrelationships across the three key dimensions identified from the literature, which related to\neach dimension.\nA number of interesting and useful relationships were uncovered within and between the key\ndrivers and extend the current literature in this field. It was discovered that the leaders who\nare conscious about their power bases and effectively manage them are able to contribute to\na sustainable organisational culture. Through this, the organisation is able to become a\nperpetual institution where leadership can hand over successful over time this being the\nfundamental of successful organisational change.
Author: Tumelo McDonald Chaka
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W609604130