Work

Service management effectiveness: balancing strategy, organization and human resources, operations, and marketing

Year: 1990

Type: book-review

Source: Choice Reviews Online

DOI: 10.5860/choice.28-2215

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W613170991

Cites:

Cited by: 61

Related to: 10