Work

Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction

Year: 1996

Type: article

Author: Robert B. Woodruff

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W618049129

FWCI: 9.625

Cites:

Cited by: 797

Related to: 10