Towards developing an evaluation tool for business management information systems' success at public further education and training (FET) colleges in South Africa
Year: 2011
Type: dissertation
Abstract: The effective and efficient functioning of Further Education and Training (FET) colleges is \npertinent to the development of critical, scarce and intermediate skills for the South African \nlabour market. To this end, business management information systems are pivotal in the \nefficient and effective running of such institutions. \nFrom a pragmatic, interpretive and post-positivist philosophical paradigm, a mixed-method \nframework was used to investigate what is necessary in designing an evaluation tool to assist in \nthe evaluation of the success of business management information systems at public FET \ncolleges in South Africa. The study produced a success evaluation model and tool that was \nempirically tested at one FET college. The findings linked the success of the business \nmanagement information system to the quality of the information contained in the system and \nthe level of service provided by the system’s service provider. The results also revealed that the \ncomputer proficiency levels of users and the provisioning of quality training can greatly \ncontribute to the success of a business management information system.
Author: Margaretha M. Visser
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W622678432