Work

Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications

Year: 1999

Type: book

Authors: Art Weinstein, William C. Johnson

Institution: Nova Southeastern University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W646475155

FWCI: 0.851

Cites:

Cited by: 44

Related to: 10