Work

The DNA of Customer Experience: How Emotions Drive Value

Year: 2007

Type: article

Author: Colin Shaw

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W652535797

FWCI: 6.501

Cites:

Cited by: 65

Related to: 10