Work

Die Bedeutung von Vertrauen für die Interaktionsbeziehungen zwischen Dienstleistungsanbietern und -nachfragern

Year: 2001

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-91284-8_11

Authors: Dieter Ahlert, Peter Kenning, Franz Petermann

Institutions: University of Münster, University of Bremen

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W66073880

FWCI: 4.391

Cites: 19

Cited by: 17

Related to: 10