Work

Modeling Choices Among Alternative Responses to Dissatisfaction

Year: 1984

Type: article

Source: ACR North American Advances

Author: Ralph L. Day

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W6652454

FWCI: 0.859

Cites:

Cited by: 436

Related to: 10