Work

Customer Relationship Management in an Electronic Economy

Year: 2004

Type: conference-paper

Source: International Conference on E-Business and Telecommunication Networks

DOI: 10.5220/0001386401030110

Authors: Anthony S. Atkins, Anthony Marsh

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: hybrid

OpenAlex ID: W67042203

FWCI: 8.342

Cites:

Cited by: 3

Related to: 10