Work

Customer Centricity in Business: Importance and Methods of Implementation

Year: 2025

Type: article

Abstract: The article examines the concept and essence of customer-centric business, the principles of customer centricity, the concept of consumer loyalty and its importance in running a successful business.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.14895214

Author: Salmanova L.

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W6893097515

FWCI:

Cites:

Cited by:

Related to: