Mern E-Commerce Platform with Integrated Chatbot Support and Real-Time Admin Analytics
Year: 2025
Type: article
Abstract: The MERN E-Commerce Platform with Integrated Chatbot Support and Real-Time Admin Analytics is a modernweb-based solution aimed at enhancing online shopping experiences and improving store management efficiency. Developed usingthe MERN (MongoDB, Express.js, React.js, Node.js) stack, the platform offers a dynamic and scalable environment for bothcustomers and administrators. It includes features such as user-friendly product browsing, secure payment integration, andpersonalized chatbot assistance for customer support. The admin panel is equipped with real-time analytics, enabling store ownersto track sales, customer behavior, and inventory performance instantly. The system streamlines operations, enhances decisionmaking through data insights, and boosts customer engagement by offering interactive support.
Author: Ponmayil R, Ranjana T M
Language: English
Topic: Mobile and Web Applications
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W6893347752
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