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Strategizing Business with Opinion Mining and Feature Extraction using Online Customer Reviews on Global Restaurants

Year: 2025

Type: article

Abstract: In a world that moves fast and with people wanting the best of experiences, targeted marketing is quintessential for any industry. Knowing customer’s feedback and what they think is best/ bad about their service is the key to any business. This applies a lot to any industry including food business. With social media platforms, user generated and online contents through such platforms, it makes it easier to gather opinions about businesses.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.16781583

Author: Padmavathi.D

Language: English

Topic: Sentiment Analysis and Opinion Mining

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: green

OpenAlex ID: W6893438369

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