Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
Year: 2024
Type: article
Abstract: The performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi Criteria Decision Making approaches, in particular PROMETHEE I-II and Parsimonious AHP, for the performance evaluation of PA's services. The methods have been tested on a real PA in Southern Italy, and the results show their effectiveness as control and planning support tools.
Source: Ratio mathematica
Authors: Gerarda Fattoruso, Antonio Violi, Stefania Pizzimenti, Sonia Suraci, Marco Vesperi
Institutions: University of Foggia, University of Sannio
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $75
OpenAlex ID: W6907654134
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