Work

Human Capital Challenges and Concerns Within the Hotel Sector.

Year: 2024

Type: article

Abstract: Human resources represent a significant challenge for hotel executives striving for operational efficiency (Enz 2001, 2009) and have long been a focal point of research among scholars in tourism and hospitality (Baum, 2007, 2015; Baum & Szivas, 2008; Guerrier & Deery, 1998). Notably, labor shortages have emerged as the most persistent issue for hotels across nearly all global regions (Wang, 2009), with approximately 90 percent of the hospitality sector frequently facing under-staffing (Poulston, 2008). These ongoing challenges related to human capital may stem from the prevalent employment of young, female, and unskilled or semi-skilled workers, which poses specific difficulties in workforce management within the tourism and hospitality industry (Kusluvan et al., 2010).

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.14044502

Author: Mansurov, Zokir

Language: English

Topic: Hospitality and Tourism Education

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W6911584983

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