5S Driven IT Help-Desk Management System
Year: 2025
Type: article
Abstract: The 5S methodology—Sort, Set in Order, Shine, Standardize, and Sustain—originates from leancontrol standards and is famend for its capability to improve performance and organization. Thissummary outline the software of the 5S framework to expand an IT helpdesk management devicegeared toward optimizing carrier transport, minimizing downtime, and improving user delight. The tool leverages the 5S concepts to streamline IT guide techniques: Sort ensures clearprioritization of helpdesk tickets; Set in Order organizes workflows and assets for rapid troubledecision; Shine makes a speciality of tracking and cleansing up redundant structures; Standardizeestablishes regular tactics and metrics for price ticket control; and Sustain fosters continuousimprovement thru analytics and remarks loops.
Author: Ms.Sonia Das, Sunar Mohammed Riyaz, V Bhoomika, Nivedh Jiresh, Veeramalla Reddy Nitish
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6911750423
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