Innovative Technologies in the Service Sector: How Artificial Intelligence Is Changing the Tourism Industry
Year: 2025
Type: article
Abstract: The rapid evolution of artificial intelligence (AI) has significantly impacted various sectors, with the tourism industry being one of the most affected. This paper explores the innovative technologies transforming the service sector, focusing on the role of AI in the tourism industry. It highlights how AI-driven tools and systems are reshaping customer experiences, enhancing operational efficiencies, and optimizing business models. From personalized travel recommendations to AI chatbots and virtual assistants, AI has introduced efficiencies that cater to the growing demand for more seamless and customized travel experiences. This paper also examines the challenges faced by the tourism sector in adopting AI, along with potential future developments.
Authors: Nasirov Dilshod Farhadovich, Iskandarov Rukhshona
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W6911852199
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