The Study of Impact of Training and Development of Retail Industry
Year: 2025
Type: article
Abstract: The retail industry is a highly competitive sector where employee performance is crucial fororganizational success. To meet customer expectations and market trends, businesses must invest intraining and development programs to enhance workforce capabilities. This study examines the impact oftraining on employees in the retail industry, focusing on its effects on performance, motivation, retention,and overall business growth. Training programs include customer service training, leadershipdevelopment, technological advancements, compliance training, and emotional intelligence development.By improving employees' technical and soft skills, training enhances job performance, operationalefficiency, and customer satisfaction, contributing to increased sales and brand loyalty. High employeeturnover is a key challenge in the retail industry. Technological advancements have revolutionized retailtraining methods, making learning more accessible and engaging. Effective leadership ensures traininginitiatives align with organizational goals, encouraging employees to actively participate in developmentprograms.
Author: Dr.R.Geetha, M.Mohammed Ashayi
Language: English
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6911974995
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