PERCEPTUAL FACTORS AND USER EXPERIENCE: RESEARCH ON THE MEDIATING ROLE OF INNOVATION IN VoiBook SPEECH REHABILITATION APPLICATION
Year: 2025
Type: article
Abstract: This research aims to explore the significant impact of perceived ease of use, perceived usefulness, and perceived value on the user experience of hearing-impaired users using the VoiBook speech rehabilitation application under the mediation of innovation. Based on the Technology Acceptance Model (TAM) and Means-end Theory, combined with Social Learning Theory, three hypotheses were proposed. User data were collected through questionnaires and analyzed using the PLS-SEM method. The results show that perceived ease of use, perceived usefulness, and perceived value all significantly affect user experience through innovation, providing a theoretical basis and practical suggestions for improving the design and promotion of speech rehabilitation applications.
Authors: ZHANG HUAJUN, SIEW POH PHUNG, FRAH RUKHSAR KHAN
Institution: Limkokwing University of Creative Technology
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6912136050
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