The Effect of Workload and Work Stress on Turnover Intention through Organisational Commitment as a Mediating Variable (Case Study at PT PLN (Persero) ULP Bima City)
Year: 2025
Type: article
Abstract: The purpose of this study was to determine the effect of workload and work stress on turnover intention through organisational commitment as a mediating variable. This research uses associative quantitative research methods. The population taken was employees of PT PLN (Persero) ULP Bima Kota with a sample of 53 respondents. Data were collected using a questionnaire. In proving and analysing the research results, validity and reliability tests, classical assumption tests, model fixity tests, multiple linear regression tests, t (partial) tests, path analysis and sobel tests were used. The results showed that workload has a positive and significant effect on turnover intention. Job stress has a negative and significant effect on turnover intention. Workload has a negative and significant effect on organisational commitment. Work stress has a positive and significant effect on organisational commitment. Organisational commitment has a negative and significant effect on turnover intentions. Organisational commitment mediates workload on turnover intention and organisational commitment mediates work stress on turnover intention.
Authors: Sari Nur Amalyah, Sulaimiah
Institution: University of Mataram
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W6930745491
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