Work

Explainability in Process Mining: A Framework for Improved Decision-Making

Year: 2024
Type: dissertation
Abstract: In an era where data-driven insights are shaping the future of organizations, Process Mining (PM) has emerged as a transformative force, offering unprecedented opportunities to analyze and optimize complex processes. However, the full potential of PM remains untapped due to persistent challenges in understanding and explainability of implemented process technology, such as AI systems. This thesis establishes a structured investigation to explore the role of Explainable AI (XAI) in overcoming these barriers, fostering greater adoption and engagement with PM solutions, and ultimately bridging the gap between advanced technologies and human understanding.
Language: English
Open Access status: green
OpenAlex ID: W6930895738
Cites:
Cited by:
Related to: