The Impact of Internal Control Systems on Credit Approval Decisions: A Case Study at PT. Bank Sumut Sidikalang Branch
Year: 2025
Type: article
Abstract: This study evaluates how elements of the internal control system—namely the control environment, communication and information, risk assessment, control activities, and monitoring—impact credit approval decisions at PT. Bank Sumut, Sidikalang Branch. Using a census method, data were gathered from 30 willing employees through questionnaires, interviews, and document analysis. Responses were measured using a Likert scale and analyzed with SMART-PLS 4 through path analysis. The results revealed that the control environment, risk assessment, control activities, and monitoring all had a significant positive influence on credit decision-making. However, information and communication showed a positive but statistically insignificant effect. These findings suggest that robust internal controls play a key role in promoting careful, informed, and responsible credit decisions.
Authors: Jhonny Tumpal Parulian Ujung, Renny Maisyarah, Heriyati Chrisna
Institution: Universitas Pembangunan Panca Budi Medan
Language: English
Subfield: Accounting
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6930988922
FWCI:
Cites:
Cited by:
Related to: