AI- Powered Student Assistance ChatBot
Year: 2025
Type: article
Abstract: In the rapidly evolving digital education landscape, students require instant, accurate, and accessible academic and administrative support. This paper presents the design and implementation of an AI-powered Student Assistance Chatbot, tailored to serve institutions like REVA University and the Department of Technical Education, Government of Rajasthan. The chatbot leverages Natural Language Processing (NLP), a custom-trained dataset, and live data scraping to address queries related to admissions, fees, scholarships, placements, and more, across English and regional languages. The system aims to reduce dependency on human staff, ensure 24/7 support, and provide scalable automation. The implementation results indicate a high accuracy in intent recognition, quick response generation, and improved student satisfaction.
Authors: Shahrukh Saifi, et. al.
Institution: REVA University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W6931027037
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