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Virtual Queuing Management System Towards Client Satisfaction and Staff Productivity in Selected Offices at University of Perpetual Help System - Pueblo De Panay

Year: 2025

Type: article

Abstract: This study explored the implementation of a Virtual Queuing Management System (VQMS) at selected offices of the University of Perpetual Help System – Pueblo de Panay, with the dual objectives of improving client satisfaction and staff productivity.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.15347516

Authors: S. Vergara, Kempee, Orozco, DIT, Michael M.

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W6931101591

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