Gamification and Self-Determination Theory: Enhancing Employee Motivation and Performance in Digital Banking Workplaces
Year: 2025
Type: article
Abstract: : This paper explores the intersection of gamification and Self-Determination Theory (SDT) in the context of digital banking workplaces. With the rise of digital transformation in the banking sector, maintaining employee engagement and performance has become a critical challenge. Gamification, the application of game-design elements in non-game contexts, offers a novel approach to address this issue. This research investigates how gamification can fulfill SDT's core psychological needs autonomy, competence, and relatedness to enhance intrinsic motivation and employee performance. Utilizing a secondary data approach, the study synthesizes existing literature to develop a conceptual model linking gamified elements with SDT constructs in banking environments. The paper concludes with implications for managerial practice and proposes directions for future research in gamified workplace design.
Authors: Milagrin, Mary Arokiyaswamy C, Rathod, Pralhad, N, S Aishwaryalaxmi
Institution: Visvesvaraya Technological University
Language: English
Subfield: Developmental and Educational Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6931115252
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