Analyzing the Importance of Effective Communication in Higher Education Institutions in Reducing Employee Turnover
Year: 2024
Type: article
Abstract: : Higher education institutions face significant challenges because of employee attrition, which negatively impacts organizational culture, student satisfaction, and institutional effectiveness. The substantial influence is that effective communication has on the mitigation of attrition rates within academic settings. This inquiry examines a range of communication aspects pertaining to employee retention, including leadership communication, organizational transparency, and internal communication practices. Qualitative and quantitative research methodologies, such as surveys and interviews, are employed to gather the viewpoints of administrators, faculty, and staff representing a diverse range of higher education establishments. The findings suggest a strong correlation between the effectiveness of communication and the capacity to maintain personnel. This highlights the importance of fostering an environment of candour and transparency, establishing effective communication channels, and possessing leadership that provides support to motivate and retain personnel. The practical implications for administrators working in the field of higher education and proposes recommendations for improving communication strategies. This highlights the importance of adopting proactive approaches to address communication barriers and foster a favourable organizational environment that encourages employee retention and satisfaction. By enhancing organizational performance and reducing employee attrition, the expanding corpus of knowledge on organizational communication in higher education and offers institutions seeking to do so valuable insights. Keywords: Higher Education, Employee Attrition, Organizational Culture, Student Experience, Institutional Efficacy, Communication Effectiveness, Leadership Communication, Organizational Transparency JEL Classification Number: B50, B51
Authors: Kiran Reddy, Gourav Koundal
Institution: University of Mysore
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W6949208793
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