Sound Measurements from Workplace Incivility Scale
Year: 2025
Type: article
Abstract: Measurement of Workplace Incivility (WI) by popular Workplace incivility scale (WIS) suffers from limitations including methodological limitations. The paper suggests transformation of item wise WIS scores (X_i) to normally distributed scores (P_i) in the range 1 to 100 and scale score (〖WSI〗_i) as sum of his/her P_i s enabling meaningful arithmetic aggregation. Normally distributed monotonic WSI-scores satisfy the basic assumption of parametric statistical techniques and facilitate better comparisons, assessment of progress over time, efficiency of classification by within-cluster and between-cluster distances and better computation of psychometric qualities in terms of theoretically defined reliability, factorial validity, etc. Empirical relationship between WIS-scores and factors contributing to workplace incivility can be found. Moreover, for assessment of impacts of WI, the proposed WIS-scores may be regressed on decreased level of job satisfaction, impaired performance, lower productivity, less commitment to work, lack of loyalty to the organization, decreased satisfaction with managers and colleagues, a sense of injustice and conflict between work and family and increased absenteeism and turnover intentions. Future studies suggested.
Author: Satyendra Nath Chakrabartty
Institution: Indian Statistical Institute
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6949335772
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