Determining the Most Appropriate Hotel With Fuzzy Ahp Method
Year: 2024
Type: article
Abstract: Choosing suitable accommodation is very important when planning a trip. This study, through the fuzzy analytical hierarchy process (FAHP), aims to support tourists' decision-making in choosing the optimal accommodation based on the judgment of tourism experts. Based on the literature, eight of the most important factors influencing this decision-making were selected, and three hotels will serve as alternatives. The results showed that 'cost per person' was the most influential factor with a weight of 0.335, followed by 'room facilities’ with a weight of 0.248. The factor with the lowest impact on the choice of accommodation was 'children's policies' with a weight of 0.035, which was the least influential factor. Meanwhile, 'meals' and 'reservations policy' had approximately the same importance in decision-making. Considering the factors with the greatest impact, reducing costs, improving accommodation, and increasing the quality of service would bring tourism structures closer to tourists.
Author: Lamce, Elda
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6949426869
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