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Digital transformation in public sector: advantages and challenges of the integration

Year: 2025

Type: article

Abstract: Governments are altering how they operate to enhance the provision of public services,be more successful and efficient in their plans, and accomplish goals such as greater transparency,interoperability, and citizen pleasure. This shift is largely driven by digital transformation in thepublic sector, which involves integrating modern technologies into government operations andservices. By adopting digital platforms, automating administrative tasks, and utilizing data-drivendecision-making, public institutions can deliver faster, more accessible, and user-friendly servicesto citizens.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.15573215

Author: Abdurakhmanova Sevinch

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W6949500049

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