Enhancing Quality, Productivity, and Competitiveness: A Holistic Approach for Sustainable Growth.
Year: 2024
Type: article
Abstract: ABSTRACTIn today’s dynamic global environment, quality, productivity, and competitiveness are essential pillars for sustainable organizational growth. This paper examines these interconnected principles through a holistic lens, emphasizing the importance of cultural and strategic transformation beyond compliance. Drawing from recent studies and case analyses, it identifies leadership commitment, employee engagement, and technological integration as critical drivers for success. Quality management, when viewed as a strategic enabler rather than a compliance mandate, fosters customer satisfaction and operational efficiency through approaches like Total Quality Management (TQM). Productivity, often misunderstood as output maximization, requires optimizing processes, empowering employees, and leveraging digital tools such as Artificial Intelligence (AI) and Internet of Things (IoT) for sustained efficiency and innovation. Competitiveness, in turn, hinges on benchmarking, customer-centric strategies, sustainability practices, and investment in research and development (R&D) to create long-term value. This study adopts a qualitative approach, synthesizing peer-reviewed articles, books & case studies. The findings reveal that organizations integrating these principles not only achieve superior operational outcomes but also adapt better to market dynamics. Overcoming challenges like resistance to change and skill gaps requires visionary leadership and a commitment to fostering continuous improvement and innovation.
Author: Pradhan, Dr. Bijay Lal
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W6949559149
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