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A Systematic Literature Review of Digital Transformation through E-commerce Adoption in Small and Medium Enterprises

Year: 2024

Type: review

Abstract: : With the adoption of e-commerce platforms, businesses including Small and Medium Enterprises (SMEs) have widened their markets and outweighed the limitations of physical locations, to stay relevant, competitive and sustainable. In this context, this article aims to explore the relation between digital transformation, e-commerce and SMEs and their interdependence through a systematic literature review (SLR). The SLR (using PRISMA technique and VosViewer software) is based on the publications retrieved from the Web of Science database between the years 2015 to 2022. The results reveal the primacy of three relationships represented via clusters (themes) viz., (i) integration between SMEs and digitalization (ii) barriers in adoption of e-commerce by SMEs and (iii) impact of digital transformation on the performance of SMEs. Based on interactions among these themes, the paper proposes a conceptual framework integrating sustainability at its core. Keywords: SME, E-Commerce Adoption, Digital Transformation, Sustainability, SLR

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.14322770

Authors: Ratnam Mishra, Shekhar Tokas, Lavi Vats

Institutions: Delhi Technological University, Dr. Bhimrao Ambedkar University

Language: English

Topic: Digital Innovation in Industries

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: green

OpenAlex ID: W6949737175

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