Optimaization on First, Mid & Last Mile in OSCM
Year: 2025
Type: article
Abstract: Delhivery Ltd stands as a prominent player in India's logistics and supply chain sector, with a specialization in e- commerce and enterprise solutions. The company operates through a vast network, incorporating cutting-edge, technology-enabled strategies to streamline transportation, warehousing, and order processing. Its operations commence with first-mile pickup, where consignments are gathered from sellers and subsequently sorted at state-of-the-art automated hubs. These packages are then routed via meticulously planned pathways that combine surface and air transportation networks. Delhivery utilizes sophisticated tracking systems and data-driven analytics to provide real-time shipment updates and ensure prompt lastmile delivery. pickup schedules, ensuring timely collection and a streamlined transition to the next phase. At the heart of Delhivery's innovation is its commitment to reducing inefficiencies and enhancing operational transparency. First Mile operations often face challenges such as variability in supplier locations, fluctuating volumes, and differing transportation modes. To address these complexities, Delhivery employs tailored logistics strategies that take into account the unique requirements of each client. By integrating technology with a customer- centric approach, the company ensures that First Mile operations are not only efficient but also adaptable to the diverse needs of its clients. Mid Mile Operations represent the intermediary stage in the logistics process, where goods are transported from distribution centers to regional hubs or sorting facilities. This phase is essential for consolidating shipments, In the realm of supply chain management, Delhivery offers comprehensive solutions such as inventory control, predictive analytics for demand, and handling returns efficiently. Harnessing the power of artificial intelligence and automation, the company achieves operational optimization, minimizes delivery times, and reduces costs. Its adaptable logistics framework caters to diverse industries, from online marketplaces to traditional retail setups, delivering both reliability and scalability.
Authors: Dr. Sujit Kumar Singh, Sonal Kumar Singh
Institution: Galgotias University
Language: English
Subfield: Building and Construction
Field: Engineering
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W6949909359
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