Work

Surveillance and transparency as parallel systems of workplace analytics

Year: 2025

Type: book-chapter

Abstract: While surveillance and transparency have each received extensive attention on their own, there is a paucity of research integrating these concepts to produce a more nuanced analysis of their effects when deployed through workplace analytics.This developmental paper proposes a conceptual framework that integrates surveillance and transparency as parallel effects of workplace analytics in order to produce new and deeper insights into their impact on employee experience, and specifically on intraorganisational trust dynamics and employee engagement.Guided by the proposed conceptual framework, a future empirical study will be undertaken to examine the interplay between surveillance and transparency and their subsequent impact on intraorganisational trust and employee engagement.

Source: Lancaster EPrints (Lancaster University)

Authors: Kayas, Oliver, Panteli, Niki

Institution: Lancaster University

Language: English

Topic: AI and HR Technologies

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: green

OpenAlex ID: W6987453416

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