Forms of trust reciprocity and change in established relationships: a dyadic and longitudinal study
Year: 2024
Type: dissertation
Study design: Observational Study
Abstract: Trust is generally recognised as a reciprocal process between two parties leading to mutually \nbeneficial outcomes and is critical to the success of organisations. However, theoretical \ndetail on trust reciprocity is sparse and the examination of both parties in a trust relationship \nis uncommon in empirical studies. Ignoring this relational context can lead to an incomplete \nunderstanding of the nature of interpersonal trust, including the reciprocal patterns of \ninfluence, trust change over time, and the impact of trust incongruence within a dyad. \nDrawing on social exchange theory and interdependence theory, this study carries out a \nlongitudinal examination of 230 dyadic workplace relationships involving five waves of \ndata. Structural equation modelling examines three key areas. First, the actor-partner \ninterdependence model provides evidence for reciprocal influences between the two parties. \nThese results highlight that the more relational aspects of trustworthiness (benevolence) \nreciprocally influence the more affective forms of trust (disclosure), and that the more \ncognitive forms of trust (reliance) reciprocally influence interpersonal helping. Second, \nlatent growth modelling shows that trust (reliance) is relatively stable whereas trust \n(disclosure) shows more change over time. Third, moderation analysis demonstrates that the \nimpact of dyadic trust incongruence is detrimental to dyadic helping behaviours only when \nreliance forms of trust are unbalanced. The results confirm that trust is fundamentally a \nreciprocal and dynamic phenomenon and highlight different patterns of influence for \nreliance and disclosure forms of trust within work relationships.
Author: Real, Colette
Language: English
Domain: Social Sciences
Open Access status: green
Funder: Enterprise Ireland
OpenAlex ID: W6991250994