Swedish Public Administration in Transition: Implications of AI Implementation A qualitative study on how key informants perceive and understand AI implementation in the Swedish public sector and administration structures
Year: 2024
Type: dissertation
Abstract: With fast technological development, Artificial Intelligence (AI) is one of the most revolutionary forces. Many organizations worldwide are adopting the technology, including the Swedish public sector and administration. Interviewing eight key informants who actively work with implementing AI into the Swedish public sector and administration structures, this thesis aims to investigate how they perceive and understand the implementation and what opportunities and challenges they experience. It further aims to explore how the Swedish governance model reacts to AI implementation and how this may impact the processes. With insights from institutional theory and previous research, the thesis concluded that implementing AI has opportunities, challenges, isomorphic tendencies (how organizations appear like others in their respective fields), and structural governance implications. Foremost, governance structures may impact the implementation by being decentralized and unequal in some ways, and the interoperability system may need adjustment in sharing data and digital systems. The need for a more substantial research focus on AI in the public sector and administration in general and of the Swedish context, more particularly, is further concluded.
Author: Fröman, Clara
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7006103595