Get started
Work

Enhancing Patient-Medical Staff Interaction using Technology

Year: 2025
Type: article
Abstract: In the context of digitalization in the healthcare sector, effective communication between patients and clinics is essential to improve the quality of medical services. This paper proposed the development of a web application aimed at facilitating interactions between patients and medical staff through an accessible, secure, and user-friendly platform. The application provides essential functionalities, such as appointment scheduling, automated notifications, management of the patient's medical history, and a real-time communication system between users. In addition, the solution integrates a secure authentication module, ensuring the protection of personal and medical data. We analyzed first the existing market solutions to identify their limitations and justify the need for such an application. A client-server architecture is proposed, based on web technologies, including frontend and backend frameworks and scalable databases. Furthermore, a detailed work plan was outlined, covering the stages of development, testing, and implementation. The anticipated results include improving patients’ access to medical services, optimizing clinic workflows, and creating a more efficient user experience. Our study highlights the potential of the proposed solution to contribute to the digitalization of healthcare services and increase user satisfaction.
Author: Dragos Vlad GRANU
Language: English
Open Access status: green
OpenAlex ID: W7009533900
FWCI:
Cites:
Cited by:
Related to: