Work

Virtual Checkout™: Streamlining Patient Discharge Through Telehealth Innovation

Year: 2025

Type: article

Abstract: Why Virtual Checkout™? - The new Honickman Center at Jefferson Health was designed to allow for checkout occur in the room, creating a more patient-centered experience Approximately 600 Virtual Checkout™ sessions per day - Virtual Checkout™ (VCO) is an alternative to allow for the patientcentric experience but with a more efficient staffing model Remote VCO agents can service patients in multiple clinics at the same time - Can seamlessly deliver care and checkout experience in patient’s preferred language 8.5% of patient visits with non-English primary language (patient seen at Honickman Center

Source: The Medicine Forum

Authors: Fabiano, MD, Tony, Hollander, MD, Judd

Language: English

Topic: Telemedicine and Telehealth Implementation

Subfield: Public Health, Environmental and Occupational Health

Field: Medicine

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: green

OpenAlex ID: W7025282017

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