Year: 2025
Type: dissertation
Abstract: This study investigates the factors influencing the adoption of cybersecurity solutions among small and medium-sized enterprises (SMEs) in Belgium, with comparative insights from the Swedish market. Despite increasing digital threats, many SMEs remain underprepared, hindered by limited resources, low cybersecurity awareness, and minimal regulatory or customer-driven pressure. The study adopts a qualitative, exploratory case study approach. Data was collected through 13 semi-structured interviews. Thematic analysis was used to identify recurring barriers and preferences. Findings reveal that SMEs seek cybersecurity solutions that are affordable, easy to use, supported with comprehensive service, and demonstrably effective. However, adoption is often constrained by perceived complexity, unclear return on investment, and a lack of internal capabilities. The results are interpreted using the Technology Acceptance Model (TAM), Protection Motivation Theory (PMT), the Resource-Based View (RBV) and Institutional Theory, providing a theoretical lens on SME decision-making. The study contributes to both theory and practice by offering an integrated framework for understanding cybersecurity adoption in SMEs and by identifying actionable strategies for cybersecurity providers to improve market fit and adoption rates.
Authors: Thalén, Herman, Nordström, Wille
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W7026704705