Year: 2025
Type: dissertation
Abstract: Social isolation and loneliness among older adults are growing public health concerns. Although information and communication technologies (ICT) are increasingly promoted to foster social connectedness, how older adults perceive and adopt these technologies remains underexplored. This study applies the Unified Theory of Acceptance and Use of Technology (UTAUT) to examine ICT engagement among older adults in Skåne, Sweden. A qualitative study using semi-structured interviews explored their digital habits, learning strategies, influence from family and friends, and the barriers and enablers shaping ICT use. Digital tools such as video calls, voice calls, and messaging were perceived as helpful for maintaining contact, particularly in geographically distant families. However, digital communication was largely viewed as a complement rather than a substitute for face-to-face interaction. Key barriers included cognitive fatigue, low intrinsic motivation, interface complexity, limited trust in digital systems, and a desire to maintain autonomy. Additionally, two emergent themes – (1) digital overload and (2) trust and risk perception extended the UTAUT framework by highlighting emotional and psychological dimensions of digital engagement in old age. The findings offer deeper insight into how older adults navigate ICT use in socially complex contexts and suggest recommendations for more inclusive, age-sensitive digital interventions.
Authors: Winsten, Carl, Anand, Dhiraj
Institution: Lund University
Language: English
Subfield: Geriatrics and Gerontology
Field: Medicine
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W7034492821