Work

Do we need to trust our ai-teammate to perform? Investigating the mediating role of team trust in the relationship between team composition and team performance

Year: 2023

Type: dissertation

Abstract: Advancements in artificial intelligence (AI) allow the transition of such technologies from tools to teammates. Given the importance of trust in technology and teams, I explored team trust processes in human-AI teams. The mediating role of team trust in the relationship between team composition (human-AI vs. human-only teams) and team performance with propensity to trust intelligent technologies as moderator were investigated. An experiment with 84 two-member teams was conducted. Results indicated that human-AI teams performed lower than human-only teams but without significant differences in team trust. The moderation and mediation relationships were not supported. Directions for further research are discussed.

Source: Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)

Author: Friedrich, Lilian Marie

Language: English

Topic: Team Dynamics and Performance

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

Open Access status: green

Funder: Fundação para a Ciência e a Tecnologia

Awards: G1516346500, G3257768443, G3821169523, Nova School of Business and Economics, Nova School of Business and Economics, G946021960

OpenAlex ID: W7037327731

Cites: 48

Cited by:

Related to: 10