Willingness to use eHealth in the Manchester Triage System in emergency departments in Portugal
Year: 2022
Type: dissertation
Study design: Observational Study
Abstract: The triage process in the hospital emergency department (ED) plays a fundamental role in their proper functioning. Therefore, this process must be in constant improvement, and for that, it is necessary to mitigate its limitations. This study addresses the Willingness to Use of a technological system to support the Triage System in the ED to complete the Manchester Triage System (MTS) by current and future health professionals - doctors, nurses, medical and nursing students. To study the Willingness to Use, a model was developed using some dimensions of the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT) together with a set of characteristics that could influence the Willingness to Use of current and future health professionals. Data were collected through an online questionnaire, and these served to obtain answers on the various dimensions under analysis. The results of the study led to the conclusion that the vast majority of health professionals are Willing to Use and adopt a technological system to support the Triage System in the ED and that some variables may partly influence this Willingness to Use, however, the possibility remains open that the features do not have as much impact since the consensus on use and adoption is high.
Source: Repositório do ISCTE-IUL
Author: Silva, Pedro Filipe Teixeira da
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7044583565
