Year: 2020
Type: dissertation
Study design: Observational Study
Abstract: The study is an exploratory research on the role of ICT infrastructure (hardware and software utilization) for teleworking and their impact on people's working productivity of telework in Japan.Focusing on three domains: influence of nature of works, the influence of hardware usage and influence of software usage, the study examines how each domain of influence impacts people's working productivity of telework and their opinion of teleworking a future choice.Conducted in Japan, this research uses quantitative data from surveys to investigate 1) How the utilization( frequency of use) of hardware and software impact the individual teleworking productivity 2) What types of hardware and software are the key drivers among the infrastructural factors that affect people's productivity of teleworking, and 3) significant differences of teleworking productivity and behavioral tendencies between demographics such as occupation, nature of works, etc. Univariate, bivariate, and multivariate analysis, support the following findings.Among the surveyed population, professional and technical workers and self-owners tend to show a higher rate to improve productivity than company employees during teleworking.It was also observed that people whose works could be done by teleworking in higher ratio, had better performance in productivity improvement by teleworking.Also, the overall results showed that people who frequently utilized various tools, especially communication and collaboration software, such as
Author: Zheng, Yuan
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7047813614