Work

What drive customers' behavior in drive-through: the mediating role of trust

Year: 2025

Type: conference-paper

Source: HAL (Le Centre pour la Communication Scientifique Directe)

Authors: Elock Son, Célestin, Bidi, Georges, Ruel, Salomée

Institutions: Instituts Universitaires de Technologie, Centre Européen de Recherche en Economie Financière et Gestion des Entreprises, Excelia Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7053395871

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