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Direct or Polite? Antecedents and Consequences of How Employees Express Voice [electronic resource].

Year: 2013

Type: article

Abstract: and reacts to voice. Results from a diary study and a situated experiment provide convergent evidence that employees are less direct and more polite when they raise an issue that is perceived as potentially threatening to their manager. Moreover, these effects are mitigated when the quality of the leader–member exchange relationship is stronger. Finally, results linking voice directness and voice politeness with managerial responses to voice show that voice directness is more strongly associated with idea endorsement, whereas voice politeness is more strongly associated with subordinate liking. Theoretical contributions and practical implications are discussed.

Source: University of Michigan Library Repository

Author: Lam, Chak Fu.

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7056078024

FWCI:

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