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The Relationship Between Job Empowerment and Employee Retention : The Mediating Role of Flow Experience

Year: 2024

Type: article

Abstract: Empowerment fosters responsibility and innovation in achieving organizational objectives. This study investigates the impact of psychological and structural empowerment on employee retention in the hotel industry of Sarawak, with flow experience as a mediating factor. A total of 256 valid questionnaires were collected from the respondents. The \ndata were analysed using the Statistical Package for Social Sciences (SPSS) version 26 PROCESS Model 4 approach and G*Power software to calculate the statistical power to determine the minimum sampling size. The findings show a positive relationship between job empowerment \ndimensions and employee retention while flow experience acting as a significant mediator. Findings of this study suggest that hotel management should consider job empowerment strategies to enhance employee retention.

Source: Unimas Institutional Repository (Universiti Malaysia Sarawak)

Authors: Mark, Kasa, Zaiton, Hassan, Sheila Lim, Omar Lim, Dayang Kartini, Abang Ibrahim, Wang, Li Cheng

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W7061684287

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