Implementering av medicinsk teknik : En kvalitativ fallstudie om implementeringen av CareEvent i en komplex vårdmiljö (Neonatalavdelningen)
Year: 2024
Type: dissertation
Abstract: Background Implementation within complex healthcare organisations is a topic that is not talked about enough. Medical technology is undergoing fast development and has revolutionised healthcare-systems over the last 50 years. Technical solutions have become a daily part of the healthcare sector. Why is it that some organisations introduce technology, and then later on abandon it? Aim The aim of this study is to understand which factors affect the abandonment of Philips CareEvent in a complex care environment (Neonatal Department), and which strategies could be used to overcome these barriers. Method This study was divided into 3 different stages: problem identification, analysis of complexity, and design of implementation strategies. Using interviews with five users for the empirical study, and analysing the results using the NASSS-framework for implementation, all three stages were fulfilled. Results This study found that the technology's value for the users and its software were the two most problematic domains within the NASSS-framework that had resulted in the abandonment of CareEvent. By analysing the barriers within the individual domains, strategies were created to overcome the barriers. Conclusion CareEvent is an example of medical technology that was not successfully adopted by caregivers despite filling a gap that must be filled to manage the increased workload. The NASSS-framework shows that despite CareEvents potential benefits for the organisation and its users, its abandonment is a result of its poor performance, lacking modernity and insufficient user-education. By implementing the technology using the concluded strategies in addition with an updated software, the chance of a successful reimplementation increases significantly.
Authors: Chabok, Araz Anton, Erlandsson, Kewin
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7066826165