Navigating Trust and Engagement: The Impact of Misinformation Moderation on User Perception and Biometric Response
Year: 2025
Type: conference-paper
Abstract: Misinformation on social media influences public opinion, shaping beliefs, behaviors, and policy decisions. Platforms have implemented varying misinformation warning messages to curb “fake news,” but their impact on user trust and engagement remains unclear. Our research examines how different misinformation content moderation approaches influence users' perceptions and biometric responses related to attention and affective states. We propose a within-subject experimental study with three conditions: platform-driven moderation, community-driven moderation, and no moderation. By comparing these, we assess user reactions to misinformation warnings. Using eye-tracking, galvanic skin response (GSR), and facial expression analysis, we explore how these responses relate to users’ trust in moderation and willingness to engage (like, comment, share) with flagged content. This research contributes to a deeper understanding of how different moderation approaches shape user trust and engagement, informing the development of evidence-based strategies for balancing misinformation control and freedom of expression.
Authors: Duffy, Miranda, Saiyed, Farheen, Salas, Haley, Tokarczyk, Angelika
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7067664116
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